How to Return: 

  • Please refer to the Return Policy to ensure that all requirements are met before proceeding.
  • Start your return by clicking the Return Portal Here:  
  • Print your label and securely repackage your item. Be sure and include the order invoice. 
  • Drop off the package within 15 days to your nearest USPS location.
  • Once the return is received + processed by our team, your store credit will be issued and an e-giftcard will be emailed to the email on file.

Return Policy: 

We offer store credit returns (for non-final sale items) up to 15 days from the date you received your items. The store credit will be issued to your account in the form of an e-gift card once your return is received and processed. This store credit has no expiration date.

  • Items must be in new condition and cannot be worn, altered, or washed.
  • Original shipping costs are non-refundable.
  • All sales items are FINAL SALE and cannot be returned.
  • All jewelry + accessory items cannot be returned. 
  • Indie Collection reserves the right to refuse a return or exchange based on the condition the item is returned in.

We are happy to assist you with returning an item in exchange for a different piece! Here’s how to do this:

  • Please refer to the Return Policy above and ensure all requirements are met before proceeding.
  • Start your exchange here:  
  • If you have any questions about your exchange or our exchange policy, please email We will be happy to help you get the exact item you're wanting :)

Order Issues: 

Did you receive a damaged or defective item or something just isn’t right with your order? No worries, sometimes these things happen. Email us at to let us know what happened + provide us with a picture of the issue within 48 hours of receiving the damaged item. While we do our best to ensure this is a rare occurrence, we will work to find a solution and get this resolved as quickly as possible. 

Have questions, concerns, or need help with something? 

Email us at

We are happy to help you find the perfect pieces for you! 

Thank you for shopping with us!